Refund Policy
Effective and last updated: 20 July 2026Eligible service fees
A refund is available only where the signed campaign agreement expressly includes the “No Result = No Charge” or satisfaction commitment and all stated eligibility requirements have been met. The agreement must identify the applicable service fee, campaign period and measurable KPI.
Excluded amounts
Advertising spend paid to Meta, Google or another platform, taxes, payment-processing charges, third-party software, media, production and other external costs are not refundable by Digital Iverse.
Request process
Submit a written request within seven days after the applicable evaluation period ends. Include the business name, invoice, campaign dates and reason for the request. We will review campaign records and respond in writing.
Processing
Approved refunds are returned to the original payment method where practical. Bank and payment-provider processing times may vary.
Contact
Email info@digitalimarketing.com or call +91 7096 887766.